Shipping policy
📦 Shipping Policy
1. Order Processing
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You’ll receive another notification when your order has shipped.
- If we experience a high volume of orders or shipping delays, we’ll notify you via email.
2. Shipping Rates and Delivery Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- Estimated delivery times:
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
- Delivery times are estimates and may vary depending on carrier delays or destination.
3. Domestic Shipping
- We ship all domestic orders via Australia Post.
- Free shipping is available for orders over $120.
5. Order Tracking
- Once your order has shipped, you’ll receive a tracking link via email so you can monitor your delivery status.
6. Lost, Damaged, or Stolen Packages
- Itti Bitti Boutique is not liable for lost or stolen packages after the carrier confirms delivery.
- If your order arrives damaged, please contact us immediately at ittibittiboutique@gmail.com with your order number and photos of the item’s condition.
7. Returns and Exchanges
- For more information on returning your order, please see our Return Policy
8. Contact Us
If you have any questions about this Shipping Policy, please contact us at
📧 ittibittiboutique@gmail.com